How can I cancel my subscription?

To cancel your subscription, make sure you are connected to the same Premium account used for the purchase in the Metronaut app.

Then go to the Account tab and tap Subscription.

Your cancellation method depends on where you purchased your subscription. Metronaut subscriptions can be purchased through:

• Apple App Store — iPhone / iPad / Mac
• Google Play Store — Android phones and tablets
• Metronaut website

Metronaut website subscription

If you subscribed directly on the Metronaut website, you can manage or cancel your subscription from the Account section of the Metronaut app, then tap Subscription.

If you need assistance, contact us directly from the app or at feedback@metronautapp.com.

Please include the email address used for the purchase and your payment receipt if possible.

Apple App Store subscription

If you subscribed using your Apple account, Apple manages your subscription and payments.

To cancel:

1. Open the Settings app on your iPhone or iPad
2. Tap your name
3. Tap Subscriptions
4. Select Metronaut
5. Tap Cancel Subscription

Apple support: https://support.apple.com/118428

Google Play subscription

If you subscribed through Google Play, Google manages your subscription and payments.

To cancel:

1. Open the Google Play Store
2. Tap your profile icon
3. Tap Payments & subscriptions
4. Tap Subscriptions
5. Select Metronaut
6. Tap Cancel subscription

Google support: https://support.google.com/googleplay/answer/7018481 

How can I identify where my subscription was purchased?

You can usually identify it from your payment receipt:

• Apple receipts come from Apple
• Google Play receipts come from Google Play
• Website subscriptions come from Metronaut or our payment provider

You can also check your bank statement description.