How can I ask for a refund?

Before requesting a refund, make sure you first cancel your subscription to avoid future renewals.

Refunds for subscriptions purchased on Apple App Store

If your subscription was purchased using Apple App Store, Apple manages all billing and refunds.

You can request a refund directly from Apple here: https://support.apple.com/118223  

Refund decisions for App Store purchases are handled entirely by Apple.

Refunds for subscriptions purchased on Google Play

If your subscription was purchased through Google Play, Google manages billing and refund requests.

You can request a refund here: https://support.google.com/googleplay/answer/2479637 

Refunds for subscriptions purchased on the Metronaut website

If you subscribed directly on the Metronaut website, contact us directly from the app or at feedback@metronautapp.com .

Please include:

• the email address used for the purchase
• your payment receipt if possible
• a short explanation of your request